Lydia Cardinal Top-Executive
The future belongs to the CURIOUS.
The ones who are not afraid to
TRY it,
EXPLORE it,
POKE at it,
QUESTION it
and turn it INSIDE OUT.
Those who follow their curiosity are the ones who will change the world. 🌎
Ever since I can remember, I have been curious. 🙋🏻♀️ This curiosity has lead me to many rewarding opportunities and careers in a variety of fields and industries. With over two decades of sales and customer service experience, my expertise lies in establishing client needs and building long lasting relationships.
I am passionate about helping others reach their full potential and spreading infectious laughter wherever I go. ✌
+👤 If you're looking to connect with me, and we have never met, please introduce yourself so that I can ensure our connection best serves you.
What else am I passionate about?
✅ Writing - check out my blog below
✅ Continuous improvement/learning (both personal and professional)
Headquarters:
Greater Ottawa Metropolitan Area
Headline:
IT Service Delivery Manager @EDC 🇨🇦 | Sales and Customer Service Professional | Writer | Chief Home Officer
Followers:
1302
Connections:
1303
Company:
Export Development Canada
Company Website:
https://coralus.world/, http://www.arbonne.com, https://www.for-goodness-saikali.com
Languages:
English, French
Skills:
Business Partner Support, Service Delivery, Trusted Business Partner, Problem Management, Root Cause Problem Solving, ITIL, Presentation Skills, Sales, Web Design, Event Planning, Recruiting, Academic Achievement, Closing Deals, Deal Closure, Social Media, Fundraising, Press Releases, Customer Experience, Time Management, Social Networking, Convincing People, Leadership, Analytical Skills, Problem Solving, Teamwork, Team Leadership, Promotions, Enthusiastic self-starter, Enthusiasm to learn, Fast Learner, WordPress, Hardwork, Meet Deadlines, Marketing Communications, Networking, Social Media Marketing, Strategic Communications, Market Research, Event Management, Account Management, Online Marketing
Experience:
Title: Information Technology Service Delivery Manager
Company: Export Development Canada | Exportation et développement Canada
Location: Ottawa, Ontario, Canada
Start: Nov 2025
End: Present
Title: Senior Enablement Manager — Small Business & Partnerships
Company: Export Development Canada | Exportation et développement Canada
Location: Ottawa, Ontario, Canada
Start: Jan 2024
End: Oct 2025
Title: Program Manager — Customer Care
Company: Export Development Canada | Exportation et développement Canada
Location: Ottawa, Ontario, Canada
Start: Feb 2022
End: Jan 2024
Title: Manager — Customer Care
Company: Export Development Canada | Exportation et développement Canada
Location: Ottawa, Ontario, Canada
Start: Oct 2019
End: Feb 2022
Title: Lead — Customer Care
Company: Export Development Canada | Exportation et développement Canada
Location: Ottawa, ON, Canada
Start: Jan 2019
End: Oct 2019
Title: Senior Associate — Customer Care
Company: Export Development Canada | Exportation et développement Canada
Location: Greater Ottawa Metropolitan Area
Start: Nov 2016
End: Jan 2019
Title: Service Desk Professional — Productivity Hub
Company: Export Development Canada | Exportation et développement Canada
Location: Greater Ottawa Metropolitan Area
Start: Sep 2014
End: Nov 2016
Title: Activator
Company: Coralus
Location: Ottawa, Ontario, Canada
Start: Feb 2025
End: Present
Title: Blogger
Company: For Goodness’ Saikali
Location: Ottawa, Ontario, Canada
Start: Jan 2020
End: Present
Title: Independent Consultant
Company: Arbonne International LLC
Location: Greater Ottawa Metropolitan Area
Start: Apr 2019
End: Present
Title: Chief Home Officer aka Mom
Company: Saikali Household
Location: Ottawa, Ontario, Canada
Start: Jun 2015
End: Present
Title: Independent Blogger
Company: Media Nation
Location:
Start: Sep 2017
End: Jan 2020
Title: Office Manager
Company: Intega IT
Location: Greater Ottawa Metropolitan Area
Start: Jul 2014
End: Aug 2014
Title: Marketing Manager and Inside Sales
Company: Intega IT
Location: Greater Ottawa Metropolitan Area
Start: Sep 2013
End: Aug 2014
Title: Licensed Sales and Service Insurance Advisor
Company: Belairdirect
Location: Greater Ottawa Metropolitan Area
Start: Nov 2012
End: Aug 2013
Title: Sales Representative
Company: Bell
Location: Ottawa, Ontario
Start: Feb 2008
End: Nov 2012
Title: Sales Representative
Company: The Body Shop
Location: Ottawa, Ontario
Start: Nov 2006
End: Feb 2008
Title: Graphic Designer (Co-op)
Company: Graphix 2K
Location: Ottawa, Ontario
Start: Feb 2006
End: Jun 2006
Education:
School: Carleton University
Degree: Bachelor of Arts Honours
Field: Communications Studies
Period: 2007 - 2012
Awards:
External Customer Service Nomination | Jan 2018 |
Internal Customer Service Nomination | Jan 2016 |
Country:
Canada