Lakshmi Devi K P V Top-Executive
Management consultant with 4+ years of experience at Accenture Strategy and LivePerson, driving AI strategy, digital transformation, and go-to-market planning for Fortune 500 clients across retail, telecom, healthcare, and SaaS sectors.
Led programs including voice AI and chat conversational AI deployments by coordinating cross-functional teams and managing projects from pilot to full rollout, delivering measurable improvements in customer experience and operational efficiency.
Skilled in building data-driven business cases and GTM strategies. Experience working with clients across the NA, UAE, and APAC markets, combining consulting fundamentals with domain knowledge in conversational AI and CX optimization.
Headquarters:
United States
Headline:
Enterprise & AI Innovation Manager | Ex-Accenture Strategy | IIM Bangalore MBA
Followers:
1421
Connections:
1423
Company:
Plug and Play
Company Website:
https://pnp.com
Skills:
AI Strategy, Generative AI, Artificial Intelligence for Design, AI-powered automation, Automation Strategy, Business Analysis, Strategy Consulting, Customer Experience Transformation, Program Management, Growth Strategies, Communication, Strategic Initiatives, Business Insights, Value Case Architecting, Business Requirements, Executive-level Communication, Analytics, Sales Management, Strategic Design, Operational Efficiency, Customer Experience Enhancement, Contact Center Strategy, Microsoft PowerPoint, Microsoft Excel, Microsoft Office, C (Programming Language), Python (Programming Language), Market Entry, Vendor Evaluation, Stakeholder Management, Market Analysis, Product Development, Innovation Development, Negotiation, Analytical Skills, Strategy, Competitive Benchmarking, Marketing Strategy, Research and Analysis, Customer Experience Design, Go-to-Market Strategy, Value Realization, Customer Service, Competitive Analysis, Omni-Channel Marketing, User Experience (UX), Customer Journey Mapping, Vendor Management, Cross-functional Collaborations
Experience:
Title: Innovation Manger - Enterprise & AI
Company: Plug and Play
Location: San Francisco Bay Area
Start: 2026
End: Present
Title: AI Strategist
Company: LivePerson
Location:
Start: 2024
End: 2025
Title: Team Lead - Management Consulting
Company: Accenture Strategy & Consulting
Location: Bengaluru, Karnataka, India
Start: 2022
End: 2024
Title: Management Consulting Analyst
Company: Accenture Strategy & Consulting
Location: Bengaluru, Karnataka, India
Start: 2021
End: 2022
Title: Marketing Intern
Company: Kimberly-Clark
Location:
Start: 2020
End: 2020
Education:
School: Indian Institute of Management Bangalore
Degree: Master of Business Administration
Field:
Period:
School: National Institute of Technology, Tiruchirappalli
Degree: B.Tech
Field:
Period:
School: Ashoka University
Degree: Young India Fellowship
Field:
Period:
Country:
United States