Natalie Mao ^{Top-Executive}

I lead the development of AI products and services that create meaningful, scalable impact on customer experience. My work spans search, recommendations, personalization, conversational AI, AI safety, and agent experiences, where technology, strategic vision, and user value meet. Over the years, I've built and scaled global, cross-functional teams that deliver AI solutions used by hundreds of millions of customers. My leadership blends innovation, operational rigor, and a deep commitment to inclusive team culture and talent development. I continue to learn from the broader AI community and value exchanging perspectives on how we shape the next generation of AI experiences.