Andrew Robinson ^{Top-Executive}

I am an AI Product Leader who builds products that solve real problems for real people. I care about deeply understanding users, and developing impactful ideas from concept to a tangible product that users choose, return to and genuinely benefit from.

I bring strategic vision, strong product sense and hands-on product leadership. I work closely with engineering, design and data, focusing on clarity of direction, disciplined iteration and evidence-based delivery.

Examples of my work include:

- Developing a conversational AI financial coach programme, including developing the first GenAI spend analytics capability from a UK bank.

- Creating a customer service Fraud agent that is significantly more effective than human agents in categorising and triaging customers into the right journey.

- Zero to one and one to scale product innovation including greenfield app development such as bill splitting app Housemate (scaled to 50k+ users), product line innovation such as Rooster Money’s personalised cards (delivering new incremental revenue stream), or feature innovation such as Carbon Tracker (engaging over a million customers to make a measurable impact in their carbon footprint).

- Establishing and leading NatWest's partnership with OpenAI - the first UK bank to be an OpenAI partner

- Delivering scaled outcomes across highly regulated fintech and consumer product environments where user trust, clarity and simplicity matter.

I am particularly interested in how AI will disrupt existing systems of user interaction and create new forms of value in the market, especially when applied with care, transparency and a focus on real outcomes for the customer.

I’m always open to thoughtful conversations about product, AI, user value and building things that matter.