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Muhammad Hariss Amin Top-Executive

Managing Enterprise CX Transformations and AI enablement for various Accenture clients.Strategic technology leader with 12+ years driving digital transformation and AI implementation across global enterprises. Proven track record of scaling operations from startup to £1.1bn revenue, delivering 350% YOY growth, and leading cross-functional teams of 15+ professionals. Expert in enterprise AI deployment, having reduced customer service costs by 30% through intelligent automation while improving customer experience metrics.Business Transformation: Delivered £8.5M cost savings through digital initiatives across 11 countries AI Leadership: Implemented enterprise AI strategy reducing operational costs by 30% and improving SLA performance Team Development: Built and led high-performing teams of 15+ across product, engineering, and data functions Strategic Vision: Secured board approval for £15M technology investment with demonstrable 18-month ROI Product Leadership: Converted internal AI solutions into client-facing offerings generating measurable revenue uplift / Developed commercial strategy for enterprise automation suite, aligning cost and value models across global

Connections

Headquarters: London, England
Industry: Medicine and Biology
Title: Senior Manager - AI Customer Technology
Company: Accenture
Company Industry: Management Consulting
Company Website: accenture.com
Company Linkedin: linkedin.com/company/accenture
Company Size: 10001+
Current Job Duration: 3 mos
Country: United Kingdom
Languages: Arabic, English, Urdu
Work Experience: Title: Senior Manager - AI Customer Technology Company: Accenture Company URL: https://www.linkedin.com/company/accenture/ Industry: Management Consulting Company Size: 10001+ Location: London Country: None Employment Type: None Start At: 05-2026 Ends At: Present Description: None Title: Global Head of AI & CX Digital Products – eCommerce Company: Hunter Douglas, Inc. Company URL: https://www.linkedin.com/company/hunter-douglas-us/ Industry: Consumer Goods Company Size: 10001+ Location: London Area, United Kingdom (global) Country: None Employment Type: None Start At: 04-2023 Ends At: 05-2026 Description: None Title: Senior Technical Deliivery Analyst (Transformation) Company: None Company URL: None Industry: None Company Size: None Location: London, England, United Kingdom Country: None Employment Type: None Start At: 03-2022 Ends At: 04-2023 Description: None Title: Co-Founder / BI & Analytics Director (exited) Company: Hook. Company URL: https://www.linkedin.com/company/floraison-intimate/ Industry: Retail Company Size: 1-10 Location: London, England, United Kingdom Country: None Employment Type: None Start At: 07-2018 Ends At: 08-2022 Description: None Title: Founder / Retail Insights Director (exited) Company: Mh Distributions Ltd Company URL: https://www.linkedin.com/company/mh-distributions-ltd/ Industry: Retail Company Size: 1-10 Location: London, United Kingdom Country: None Employment Type: None Start At: 05-2015 Ends At: 01-2022 Description: None Title: Founding Director Company: Zbh Limited Company URL: https://www.linkedin.com/company/zbh-limited/ Industry: Apparel & Fashion Company Size: 1-10 Location: London, United Kingdom Country: None Employment Type: None Start At: 12-2012 Ends At: 04-2015 Description: None Title: Founding Director Company: None Company URL: None Industry: None Company Size: None Location: Karachi, Pakistan Country: None Employment Type: None Start At: 02-2011 Ends At: 03-2015 Description: None Title: Graduate Assistant Company: None Company URL: https://www.linkedin.com/school/iupedu/ Industry: None Company Size: None Location: None Country: None Employment Type: None Start At: 01-2010 Ends At: 12-2010 Description: None Title: Process Analyst Company: Kassim Company URL: https://www.linkedin.com/company/kassimdenim/ Industry: Textiles Company Size: 1001-5000 Location: None Country: None Employment Type: None Start At: 07-2008 Ends At: 07-2009 Description: None
Education: School: Indiana University of Pennsylvania Degree: MBA, Phi Kappa Phi, International Business Association Activities: None School: Textile Institute of Pakistan Degree: B.S, TISF Activities: None
Headline: AI & CS Product Leader | Building the Future of Enterprise Intelligence | GenAI, Agentic AI, Automation | Turning AI Vision Into Commercial Reality
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