Headquarters:
Greater Philadelphia
Followers:
2580
Title:
Senior Director, Business Operations & Strategy
Company:
SandboxAQ
Company Website:
sandboxaq.com
Company Founded In:
2021
Company Size:
51-200
Current Job Duration:
1 yr 4 mos
Country:
United States
License And Certifications:
Name: TRM Certified in Crypto Fundamentals (TRM-CFC Essentials)
Authority: TRM Labs
Company ID: None
Date: 2/2025
URL: https://linkedin.com/company/18742807
Name: Machine Learning Specialization
Authority: Coursera
Company ID: None
Date: 6/2023
URL: https://linkedin.com/company/2453129
Name: AI For Business Specialization
Authority: Coursera
Company ID: None
Date: 1/2023
URL: https://linkedin.com/company/2453129
Work Experience:
Title: Senior Director, Business Operations & Strategy
Company: SandboxAQ
Company URL: https://www.linkedin.com/company/sandboxaq/
Industry: Computer Software
Company Size: 51-200
Location: Philadelphia, Pennsylvania, United States
Country: None
Employment Type: Full-time
Start At: 04-2025
Ends At: Present
Description: Direct corporate strategy, corporate development, and enterprise-wide operational rhythms while ensuring the strategic fit and alignment of each individual business unit to drive high-level growth.
Title: Owner
Company: Christopher Young Consulting, LLC
Company URL: None
Industry: None
Company Size: None
Location: Remote
Country: None
Employment Type: Self-employed
Start At: 01-2018
Ends At: Present
Description: Moonlight Small Business
• Business Consulting and Advisory: Provide expert guidance in optimizing business processes to analyze clients' operations, identify opportunities for revenue growth, and implement effective strategies for enhancing top-line performance.
• Automation and Integration Expertise: Lead initiatives in automating processes and integrating diverse platforms using Python or NodeJS, driving operational efficiency and supporting revenue-generating activities.
• API Integration Solutions: Facilitate API integrations to streamline data extraction and management, enabling real-time data updates that enhance customer experiences and support sales growth.
• Data Analysis and Visualization: Consult and guide clients in data analysis and visualization, delivering actionable insights that drive data-driven decision-making and directly contribute to revenue growth.
Title: Adjunct Professor
Company: Drexel University's LeBow College of Business
Company URL: https://www.linkedin.com/school/drexel-universitys-lebow-college-of-business/
Industry: None
Company Size: None
Location: Greater Philadelphia
Country: None
Employment Type: None
Start At: 09-2011
Ends At: Present
Description: • Teach courses in Career Management, Entrepreneurship, Technology Innovation and Business Planning impacting over 850 undergraduate and graduate students.
• Create a high energy and engaging classroom experience, encouraging students be self-motivated to succeed.
• Provide myself as a resource for students adapting to a new campus, city and/or country while assisting other students with resume development and internship searches outside the classroom.
• Motivate students to go well beyond the classroom experience by participating in extracurricular activities, events or programs.
• Collaborate with faculty and peers to improve course curriculum and share best practices among instructors.
Title: Operating Partner
Company: Mach49
Company URL: https://www.linkedin.com/company/mach49/
Industry: Management Consulting
Company Size: 201-500
Location: Remote
Country: None
Employment Type: Full-time
Start At: 12-2021
Ends At: 11-2024
Description: • Directed GTM strategy for a venture transformation, realigning focus and securing a 7-figure exclusive partnership with a global fulfillment company, significantly increasing client earnings.
• Co-Led product strategy and execution for a generative AI MVP, securing pilot agreements from seven companies in under 12 weeks, demonstrating rapid validation and GTM execution.
• Defined and executed the MVP roadmap for an AI-powered customer discovery tool, leading cross-functional teams in ideation, validation, and scaling for enterprise-wide adoption across multiple Fortune 500 ventures.
• Developed and operationalized a customer discovery tool, now widely used across Mach49 venture teams, significantly improving stakeholder engagement and speed to market.
• Built an AI web app using Vercel and NodeJS, enhancing Mach49's venture methodology by enabling automated stakeholder identification and pain visualization.
Title: Director, Growth Strategy
Company: goPuff
Company URL: https://www.linkedin.com/company/gopuff/
Industry: Computer Software
Company Size: 5001-10000
Location: Greater Philadelphia
Country: None
Employment Type: Full-time
Start At: 11-2019
Ends At: 12-2021
Description: • Led unified growth initiatives across digital acquisition, CRM and local marketing driving goPuff growth from 150 locations to over 250 delivery locations
• Led cross-functional teams to define, build, and scale a new customer retention experience feature, translating user insights into product requirements and overseeing execution, resulting in improved retention and engagement.
• Conceptualized and led the development of a technical solution to analyze competitive initiatives and coverage.
• Built a comprehensive understanding of company-wide discounts and owned the forecast and reporting for a multi-million dollar budget across Marketing, Finance, and Merchandising
• Led marketing and brand teams through initial planning and development to launch goPuff’s first CA facility within six weeks of acquisition closing
• Initiated the concept of leveraging weather for marketing and then brought in a cross-functional team to execute the MVP: customers receiving weather based marketing communications
• Stepped in to lead a CRM team of 8 to launch key triggered campaigns such as loyalty, abandoned cart, welcome series, churn and other specific segments based on high value actions
Title: Chief Strategy Officer
Company: interviewstream
Company URL: https://www.linkedin.com/company/interviewstream/
Industry: Human Resources
Company Size: 11-50
Location: Greater Philadelphia
Country: None
Employment Type: None
Start At: 10-2015
Ends At: 11-2019
Description: • Leading business intelligence initiative by analyzing key insights from sales, engineering and client usage behaviors to drive the business strategy and operations while evaluating transition to Tableau/Looker
• Assist in assembling board updates in addition to presenting quarterly to the RIVS board
• Lead the creation of key partnerships such as Workday, ADP and IBM creating additional value to mutual clients
• Built financial model for Private Equity growth investment while playing an integral role in the transition from RIVS original investors to Private Equity
• Led due diligence discovery and findings for RIVS’ acquisition of InterviewStream and Hirebar
Also led Marketing team & function:
• Lead a demand generation team that accounts for 80% of the company’s demonstrations and 50% of new revenue
• Elected post-acquisition to continue selling and in 2017, accounted for 13% of all new business corporate sales
• Delivered a 100% increase in leads generated in first quarter of 2016 by implementing critical strategies around email marketing, web optimization and webinars.
• Optimized marketing website through WordPress site improvements resulting in an increase of page views per session by 7.5% and bounce rate by 20%.
• Led the creation of key partnerships with ADP, IBM and ApprenNet creating additional value to mutual clients.
• Assisted in assembling board presentations and presented updates to board.
• Persuaded team to migrate 200 customers into one centralized platform saving an estimated four months of development time
• Train Customer Success Managers and lead product management for Async Interview platform.
Title: Co-Founder
Company: Clarke.ai
Company URL: https://www.linkedin.com/company/10692647/
Industry: None
Company Size: None
Location: None
Country: None
Employment Type: None
Start At: 09-2016
Ends At: 11-2017
Description: • Co-founded tech startup to create A.I. which would join meetings and take summarized, bulleted notes
• Invited to YC 2017 interviews
• Entered Techstars incubator January 2017
Title: CEO & Founder
Company: Async Interview (acquired by RIVS in August 2015)
Company URL: https://www.linkedin.com/company/1018944/
Industry: None
Company Size: None
Location: Greater Philadelphia
Country: None
Employment Type: None
Start At: 04-2010
Ends At: 10-2015
Description: • Founded Async Interview, after conducting four months of focus groups, to improve the full interview process for managers, recruiters and candidates through a secure web-based audio and video interviewing technology.
• Developed go-to-market strategy and value proposition in order to gain market acceptance within six months and obtain approximately 40 clients within the first 24 months.
• Created and managed all marketing materials for tradeshows, brochures and press releases to ensure consistent messaging with company strategy.
• Managed all aspects of sales: prospecting (via LinkedIn, cold calling, email, tradeshows), presenting technical product information as well as value proposition in order to close deals.
• Implemented the technology to, and conducted training with, approximately 400 recruiters of the system focusing on best practices and using change management strategies to increase adoption.
• Promoted Async Interview by designing, writing and sending weekly targeted (using Salesforce CRM data) email campaigns to prospects, partners and influencers in order to increase lead generation.
• Negotiated and customized annual and multi-year contracts to meet the needs of clients for new business as well as renewals.
• Designed the UI/UX of Async Interview technology using Adobe Photoshop and Adobe Dreamweaver to create wireframes and mock-ups while translating client needs into technical action items.
• Known as an industry leader being quoted or mentioned in The Wall Street Journal, SmartCEO, U.S. News & World Report in addition to regularly contributing articles and webinar presentations to leading HR sites.
Async Interview was acquired in 2015.
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Title: Business Consultant
Company: LECG (formerly SMART Business Advisory & Consulting, LLC)
Company URL: https://www.linkedin.com/company/6238/
Industry: None
Company Size: None
Location: None
Country: None
Employment Type: None
Start At: 03-2009
Ends At: 02-2011
Description: • Facilitated, led, and documented interviews with approximately 25
senior members from one of the largest U.S. cities to better
understand their accomplishments, strategies, & initiatives.
• Played an integral part of a client’s development and strategic
planning process while creating a communications document
summarizing the Administration’s achievements to date, planned
initiatives, and citizen involvement.
• Substantial contributions to account planning of SMART’s Top 5-
Top 40 clients.
• Major participant in 9 multi-million dollar response to request for
proposals (RFP).
• Significantly contributed to key sales presentations & RFPs by
independently creating graphical flowcharts, processes, and
approaches.
Title: Selected Participant
Company: LeBow International Residency Program March 2009
Company URL: None
Industry: None
Company Size: None
Location: None
Country: None
Employment Type: None
Start At: 09-2008
Ends At: 12-2008
Description: • Gained insight of economic movements to help Chile become the strongest growing country in Latin America.
• Gained better understanding of the current culture and how it reflects past political situations.; • Gained advanced knowledge of Spanish traditions, customs, and norms that enhanced overall understanding and appreciation of the country.
• Successfully applied eight years of Spanish skills to navigate the language barriers encountered in the host country.
Title: Brokerage Operations Co-op
Company: Susquehanna International Group, LLP
Company URL: None
Industry: None
Company Size: None
Location: None
Country: None
Employment Type: None
Start At: 03-2008
Ends At: 09-2008
Description: • Successfully automated a process which was previously done by entering each individual customer into lines of data.
• Resolved trade breaks on a daily basis by analyzing the erroneous trades and comparing them with Merrill Lynch's data to find a common solution.
• Proposed a formal solution to resolve the inefficient process of managing trades in addition to assisting the business analyst team to better understand the processes and the solutions that can improve SIG.
Education:
School: Drexel University
Degree: BS/MBA
Field: Finance & Entrepreneurship
Period: 2006 - 2011
School: Universidad de Granada
Degree: Study Abroad
Field: Native Culture & Spanish
Period: 2008 - 2008
Headline:
Ex-Founder & Business Leader | Architecting Scalable, Growth-Focused Offerings
Company Industry:
Computer Software
Connections:
2439
Languages:
Spanish
Skills:
Cross-functional Team Leadership, Growth Marketing, Solution Architecture, Go-to-Market Strategy, Artificial Intelligence (AI), Google Sheets, Google Apps Script, Web Scraping, API Development, Advisory Boards, Email Marketing, Marketing Strategy, New Business Development, Customer Satisfaction, Entrepreneurship, Talent Acquisition, Marketing, Resume Writing, Interviews, Human Resources, Python (Programming Language), Visual Basic for Applications (VBA), Node.js, REST APIs, Adobe Creative Suite, Microsoft Excel, Creative Problem Solving, Video Interviewing, Personal Branding, Networking Strategies, Innovative Thinking, Inspiring People, Teamwork, Public Speaking, Leadership, Strategy, Analysis, Management, Strategic Planning, Mentoring, Fast Learner, Highly versatile, Recruiting, Social Media
Experience:
Title: Senior Director, Business Operations & Strategy
Company: SandboxAQ
Location: Philadelphia, PA
Start: Apr 2025
End: Present
Title: Owner
Company: Christopher Young Consulting, LLC
Location:
Start: Jan 2018
End: Present
Title: Adjunct Professor
Company: Drexel University's LeBow College of Business
Location: Greater Philadelphia Area
Start: Sep 2011
End: Present
Title: Operating Partner
Company: Mach49
Location:
Start: Dec 2021
End: Nov 2024
Title: Director, Growth Strategy
Company: goPuff
Location: Greater Philadelphia Area
Start: Nov 2019
End: Dec 2021
Title: Chief Strategy Officer
Company: interviewstream
Location: Greater Philadelphia
Start: Oct 2015
End: Nov 2019
Title: Co-Founder
Company: Clarke.ai
Location:
Start: Sep 2016
End: Nov 2017
Title: CEO & Founder
Company: Async Interview (acquired by RIVS in August 2015)
Location: Greater Philadelphia Area
Start: Apr 2010
End: Oct 2015
Title: Business Consultant
Company: LECG (formerly SMART Business Advisory & Consulting, LLC)
Location:
Start: Mar 2009
End: Feb 2011
Title: Selected Participant
Company: LeBow International Residency Program March 2009
Location:
Start: Sep 2008
End: Dec 2008
Title: Brokerage Operations Co-op
Company: Susquehanna International Group, LLP
Location:
Start: Mar 2008
End: Sep 2008
Publications:
10 Tips to Ace a Video Interview (US News & World Report · Dec 7, 2011)
Obama's call for jobs gets local response from Async (Philadelphia Inquirer · Oct 30, 2011)
Video Job Interviews Are Latest Corporate Cost Saving Trend (Recruiting Trends · Oct 20, 2011)