List your company on Longevity Club — free.

Put your products in front of thousands of active longevity customers.

Claim free listing

Jim Wang Top-Executive

Jim is an ex-entrepreneur with extensive experience in cutting-edge technologies. He possesses a deep understanding of the IT industry, emerging markets, and a strong passion for innovation, including modern business and digital Transformation, Cloud Computing, Artificial Intelligence, Microsoft Power Platform, and Dynamics 365.

As a Microsoft-certified professional, ex-Microsoft and MVP alumnus, Jim has over 18 years of in-depth experience in CRM and related areas. He specialises in strategy development, design and implementation of customer-centric, technology-enabled intelligent CRM solutions for enterprise clients, with a focus on the financial industry. He is highly motivated, collaborative, and committed to delivering exceptional results for his clients.

Jim is a published author and an active contributor to the field. In addition, Jim has been teaching courses on Artificial Intelligence and Python to university students at the University of Reading on weekends for the past 4 years.

Jim has been awarded:
+ Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert
+ Microsoft Professional Program Artificial Intelligence Certificate
+ Microsoft BetterTogether Award (2020)
+ HP Making a Difference recognition (2015)
+ CSC Top Performer award (2014)
+ CSC Microsoft Practice – Individual Contribution award (2013)
+ British Computer Society – Fellowship (2014 - 2017)
+ Microsoft MVP: CRM - Most Valuable Professional for 7 consecutive years (2008 - 2015)
+ Scrum Master certification
+ TOGAF (The Open Group Architecture Framework) certification

Jim's work DNA highlights include:
+ Specialises in strategy development, consulting, architecting, designing, delivering, and managing IT solutions for enterprise clients.
+ Highly organised and customer-focused with strong business sense and technical leadership skills, leading complex project delivery.
+ A design thinking practitioner who excels in producing and presenting customer-joyful, structured architecture design/prototype based on Microsoft capabilities and recommended practices.
+ A team leader who is proficient in Application Lifecycle Management (ALM) and Agile methodology.
+ A solid technical background: Dynamics 365 (CRM), Power Platform, Azure, Portals, Chatbot, .Net, CMS, Systems Integration, Azure DevOps, and other cutting-edge technologies.

Invests into

Industry: Medicine and Biology
Headquarters: United Kingdom
Title: Head of Strategy & AI - CRM and LowCode CoE
Company: NatWest Group
Company Industry: Banking
Company Website: natwestgroup.com
Company Linkedin: linkedin.com/company/natwest-group
Company Size: 10001+
Current Job Duration: 1 yr 4 mos
Country: United Kingdom
Languages: Chinese, English
Work Experience: Title: NatWest Group Company: Natwest Group Company URL: https://www.linkedin.com/company/natwest-group/ Industry: Banking Company Size: 10001+ Location: None Country: None Employment Type: None Start At: 09-2024 Ends At: Present Description: As the Lead of Strategy & AI for the CRM and LowCode CoE at NatWest, I continue to drive our strategic vision while expanding my focus to AI capabilities across Dynamics 365 and Power Platform. Building on my success in establishing a LowCode Strategy and Governance framework with a scalable operating model, I’m driving efforts to deliver transformative business value, streamline processes, and empower innovation within the bank. My team is enabling Franchises to harness AI effectively and responsibly on Dynamics 365 and Power Platform, ensuring scalability and operational success., Following my enrollment in the remarkable CRM CoE in October 2022, I had the privilege of working with an exceptional team and my contributions were quickly recognised, leading to my appointment as the CRM Strategy & Patterns Lead. In this capacity, I focus on: + Driving the development and execution of a comprehensive CRM Technology Roadmap, ensuring alignment with the bank's overarching strategy and consistently enhancing the experiences of both customers and colleagues. + Collaborating closely with various franchises within the bank, assisting business leaders and domain enterprise architects in defining their technical strategies and aligning them with the organisation's overall CRM goals. This ensures a unified approach to enhancing customer experience and delivering value across all business units. + Operating the CRM Design Authority, a forum for identifying opportunities on reusability and design, developing patterns and guardrails to establish best practices; the goal is to continuously increase reusability, effectively saving costs and reducing time-to-value for the organisation. + Contributing strategically to our partner and supplier strategy and engagement, carefully identifying the right tools and managed services to deliver optimal outcomes for business capabilities. By offering valuable insights and fostering strong relationships with external partners, ensure seamless integration of their expertise into the CRM strategy, ultimately benefiting customers and the business as a whole. Title: Lead Solution Architect, Principal Consultant Company: Microsoft Company URL: https://www.linkedin.com/company/microsoft/ Industry: Computer Software Company Size: 10001+ Location: EMEA Country: None Employment Type: None Start At: 01-2017 Ends At: 09-2022 Description: None Title: Information Systems Architect (V) Company: Hewlett Packard Enterprise Company URL: https://www.linkedin.com/company/hewlett-packard-enterprise/ Industry: Information Technology And Services Company Size: 10001+ Location: EMEA Country: None Employment Type: None Start At: 09-2013 Ends At: 01-2017 Description: None Title: Application/Solution Architect Company: Dxc Technology Company URL: https://www.linkedin.com/company/dxctechnology/ Industry: Information Technology And Services Company Size: 10001+ Location: Microsoft Practice (DXC previous is Computer Sciences Corporation (CSC)) Country: None Employment Type: None Start At: 06-2009 Ends At: 09-2013 Description: None Title: Senior Technical Consultant Company: 2b Group Company URL: https://www.linkedin.com/company/2b-group/ Industry: Internet Company Size: 11-50 Location: None Country: None Employment Type: None Start At: 03-2007 Ends At: 05-2009 Description: None
Education: School: Henley Business School Degree: EMBA, Executive MBA Activities: None School: None Degree: null, Computer Science Activities: None School: Tianjin University of Science & Technology Degree: Bachelor's degree, Computer Science Activities: None
Headline: Head of Strategy & AI - CRM and LowCode CoE
Register and Claim Ownership