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Saptarshi Basu Top Executive

Global Operations Director & Agentic AI Head at HCLTech

Current Job Duration: 1 yr 1 mo (until March 2026)

HEADLINE:
Agentic AI Head & Global Operations Director @ HCLTech | Ex-Senior Director Consulting GenAI at PwC | Ex-HSBC, Infosys, TCS, Cognizant | AI Startup Founder | Gold medallist in Engineering | ISB | Rudra Trilogy Author

PERSONAL SUMMARY:
Agentic AI Propositions Solutions Head - I operate at the intersection of Agentic AI strategy, enterprise delivery, and commercial decision-making—supporting CXOs, large RFPs, and productivity-led transformation programs. I currently lead global Agentic AI initiatives with responsibility across strategy, delivery, and commercialization.

#AgenticAI Global Operations Director

#GenAI #GenerativeAI #AI

Ex- Senior Director One Consulting at PwC
Ex- Happiest Minds , HSBC , Abzooba , Infosys, TCS, Wipro, Cognizant

#AIConsulting #TechnologyConsulting #ManagementConsulting #ArtificialIntelligence ,#BehavioralScience , #DigitalAnalytics

- Strong Achievements including

– setting up Analytics startup from scratch to 32 people and taking it to client acquisition and funding of INR 1 Cr.

-Handling complete global Pre-sales for US based AI Product startup ( got acquired by a big IT services Company) and starting new Edtech line of business achieving over $2 Million revenue

-setting up Marketing Analytics and Effectiveness practice from scratch for a captive MNC Bank to 30 + people and handling 37 markets .

-setting up Marketing & Consumer Analytics COE from scratch , handling GTM , Sales enablement, RFP, Financial year strategy and growing to $ 10 million revenue across BFSI, Media, EdTech, Retail , Healthcare with specialized 30 + marketing analytics experts.

I am a global AI leader with 22+ years of experience in Enterprise AI, Agentic AI systems, GenAI platforms, and large-scale digital transformation. I currently lead multimodal, multi-agent architectures that power ITSM, observability, customer experience, and enterprise automation at scale.

My domain strengths include:
• Agentic AI (LLM + multi-agent orchestration)• Enterprise AI transformation

• GenAI governance, hallucination control, safety & reliability

• AI platform strategy (AIForce-class systems)

• AI in Automotive ,Healthcare, BFSI, Manufacturing etc .

• AI for sales and marketing workflows

• AI in IT Service Management and ServiceNow

• AI consulting, solutioning , RFP advisory

• Competitive analysis: Infosys, TCS, Wipro, IBM, global SI landscape

frequently advise investors, consulting firms, and corporate strategy teams on AI adoption, competitive positioning, market opportunities, and platform architecture.

If you're looking for insights in Agentic AI, LLM platforms, EV sector AI, enterprise automation, or GTM strategy — I am open for expert consultations, advisory calls, panel discussions, and collaboration.

Languages:

EDUCATION:
School: Indian School of Business
Degree: Senior Management Programme
Activities: None

School: Columbia university
Degree: Artificial Intelligence via edX
Activities: None

School: University of Burdwan
Degree: Bachelor of Engineering ( B.E.), Mechanical Engg
Activities: None

School: ST. MICHAELS SCHOOL
Degree: None
Activities: None

School: Udacity
Degree: Deep Learning, Deep Learning, Neural Network, AI
Activities: None

Number of Followers:
6734

Super Industry: Quantum Technology
Headquarters: Kolkata, West Bengal, India
Industry: IT Services and IT Consulting