Blue Cross Blue Shield of Massachusetts ^Client

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a not-for-profit health plan based in Boston, Massachusetts. Established in 1988 from the merger of Blue Cross and Blue Shield of Massachusetts, the company has roots dating back to 1937. BCBSMA operates under the Blue Cross Blue Shield Association and primarily offers health insurance services within Massachusetts.

The company provides a variety of health insurance products, including individual, family, and employer-sponsored plans. BCBSMA is known for its managed care options, such as HMO Blue, and has a history of introducing specialized coverage, including organ transplants. Serving approximately 3 million members, BCBSMA is one of the largest health insurers in the state, with a significant portion of its policyholders covered through employer-sponsored plans.

BCBSMA is also dedicated to community involvement, exemplified by its Blue Crew Customer Appreciation Program, which encourages employee volunteerism. The company employs around 3,600 people and reported a revenue of $4.8 billion in 2017.