Medefer ^Peer

Medefer is a London-based virtual healthcare provider that enhances NHS patient care pathways through technology. Founded in 2013, the company focuses on reducing waiting times and improving clinical efficiency while prioritizing patient needs. Medefer operates as a virtual outpatient service, utilizing a custom IT platform to manage patient care from referral to discharge.

The company offers virtual consultations, including rapid NHS consultant reviews and expedited appointments for urgent cases. Its technology platform features patient dashboards for real-time tracking and clinical workflow tools to support NHS consultants. Medefer's operational models emphasize community-based care, allowing approximately 70% of patients to avoid hospital visits. The company partners with NHS organizations, local trusts, and general practitioners to streamline referrals and enhance patient access to specialists. Medefer has achieved a 94% patient satisfaction rate and maintains an average referral-to-discharge timeline of 7.3 weeks.