Richard Ford ^{Ultimate Decision-Maker}

Associate Director, Technology CX (Global ServiceDesk & EMEA Support Operations) at Invesco

Current Job Duration: 2 yrs 1 mo (until March 2026)

HEADLINE:
Associate Director, Technology CX (Global ServiceDesk & EMEA Support Operations) at Invesco Ltd.

PERSONAL SUMMARY:
With over 25 years of Technology and Leadership experience, currently serving as Associate Director, Technology CX at Invesco Ltd., focusing on global service desk operations and EMEA support. Skilled in service delivery, communication, and amplifying the voice of the customer, contributing to creating seamless, customer-focused technology solutions. Dedicated to fostering collaboration across teams to align with Invesco's mission of delivering excellence in investment management. Values teamwork, continuous improvement, and empowering customer-first strategies to drive impactful results.

Languages:

EDUCATION:
School: The Henley College, Henley on Thames
Degree: None
Activities: None

School: Langtree School, Woodcote
Degree: None
Activities: None

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